The post-peak returns surge is inevitable. Every year, retailers and e-commerce brands brace for the January reckoning—when holiday returns flood warehouses, margins shrink, and balance sheets take a ...

Returns are climbing, placing growing pressure on retailers to protect margins and recover lost value. Here’s how ecommerce businesses can process returns more efficiently and get inventory back on ...

Record return volumes: Retailers handled $849.9 billion in returns last year, equal to 15.8% of sales, with online return rates surpassing 19%. Fashion hit hardest: Sizing inconsistencies, fleeting ...