A U.S. Postal Service supervisor pleaded guilty to federal charges in California after stealing more than $300,000 worth of checks, collectibles and other goods. Joivian Tjuana Hayes, 36, agreed to a ...

New CAP analysis shows many essential airport service workers earn less than $15 per hour. Here’s how policymakers can fix that. Workers shovel snow as it blankets the Hartsfield-Jackson Atlanta ...

Uniform allowances, letter carrier safety and wages are among the key issues for some union members in the ongoing contract negotiations between the U.S. Postal Service and the National Association of ...

Some airport service workers are demanding better wages and benefits. Some airport workers at Charlotte International Airport are on strike days before holiday travel ramps up for Thanksgiving due to ...

Josh Hoffman sat before a room of aspiring homeless service workers and talked about why it’s important not to get discouraged. To make his point, the veteran in the field recalled a story of a woman ...

There is a growing and uncomfortable issue that we as a society need to address. It’s something that impacts some of our most important customer service workers, from those working in retail outlets ...